Frequently Asked Questions
Everything you need to know about your Victoire experience.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic standard shipping typically takes 3-5 business days, while express options are available at checkout.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label for a small processing fee.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Victoire Boutique ships to over 50 countries worldwide. International shipping rates and duties are calculated automatically at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment payments via Afterpay and Klarna.
How should I care for my Victoire garments?
To maintain the quality of our fabrics, we recommend following the specific care label inside each garment. Most of our pieces prefer a cold gentle wash and air drying.